Detalhes do anúncio

Emprego: IT MANAGER

em Webhelp Portugal (ver perfil)
Localização Lisboa, Portugal
Data de publicação 4 Janeiro, 2017
Função Informática / Tecnologia
Regime Full-time

Descrição

 

The IT Manager will be responsible for the following main activities:

  • Check up and maintenance of the technical equipment: Ensure the daily maintenance of telecom and network infrastructures required to operate production platforms; Assist users to optimize the use of the tools at their disposal; Propose technological developments; Ensure the proper operation of production platforms; Manage malfunctions; Perform daily tasks (backup...)
  • IS management: Maintain computer systems and telecommunications; Optimize technical resources to prevent failures and malfunctions; Ensure the implementation of preventive maintenance procedures; Maintain the data exchange systems with remote sites; Ensure the backup and integrity of data; Ensure the implementation of security rules against hacking and theft; Assist users in the use of production hardware and software; Ensure the implementation of processes; Meet implementation deadlines for requests
  • Team management: Set the individual objectives of team members in accordance with Group objectives; Evaluate collaborators, define development axis and support competence rise; Identify the training needs of collaborators

Profile:

  • Degree in Computer Engineering, Computer Science or similar
  • Professional experience of 3 years as IT Manager: Operate expert knowledge and thorough understanding of the IT infrastructure and problem management process to identify failures and resolve with the least possible disruption. Quickly identify failing component, select alternatives such as repair, replacement or reconfiguration. Implement incident escalation process to mobilize appropriate resources to each incident; Manage costs and budget according to internal procedures and external constraints. Determine the optimal number of people needed to ensure the operational management of the Information System (IS).
  • Fluent in French and English
  • Rigor and reliability
  • Communication and Listening skills
  • Analytical and Synthesis skills
  • Adapt / be flexible in face of change
  • Leadership skills

If you want to be part of our Team, please send us your CV for the following email address: job.webhelp.lisbon@pt.webhelp.com

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